We are confident that we sell the best IPL home hair removal devices in the world. Therefore, we offer a 10% money back guarantee if you are not satisfied after 12 weeks of use according to the manual.
In the unlikely event that you don't see results, simply return the device and we'll give you 100% of your money back. Now you can get silky smooth skin without worry.
Please read our refund terms below.
This is how you claim the money back:
Test our handset for at least 12 weeks from the delivery date. You must complete at least 12 treatments and take a photo of the area(s) you are treating before each session. If there are no noticeable results of hair loss, contact us with your order number, as well as the photos and we will review your application. ALL images MUST have valid time and date stamps. If your application does not meet our criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded. If the claim is approved, we will refund you the purchase price of the device (at the time of order), once the device has been returned to our warehouse *.
The biggest determining factor in a successful treatment is simply using it consistently according to our manual, as recommended, and for the recommended time period.
If you don't follow the instructions, your results will reflect this. We cannot control how often or how you use your device.
Please ensure you read and understand our entire manual before use. If the device has not been used correctly and as directed, the refund will not be approved.
We reserve the right to refuse a refund in the event that we are not satisfied, (act reasonably) with the evidence you provide to us.
Shipping costs for returning the device to us (once we have approved the return) are the full responsibility of the customer, and will not be refunded.
We recommend that you return the device via trackable service. We are not responsible for the risk of the return reaching us.
We ask all customers to allow up to seven working days for the return to be processed once it has arrived at our warehouse.