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Returns and exchanges


Our return policy lasts for 14 days. If 14 days have passed since you made your purchase, we can not offer you a return or change of the product. To be entitled to a return, the product must be in the same condition as when you received it. It must also be packed in unopened original packaging. This is because otherwise we can not guarantee that it has never been used.

If you have decided to return the item, please email us your order number and picture of the item in original packaging. After that, we will send you a delivery label that you can use to return the item.

Once the package has been returned and inspected, we will send you an email to confirm that we have received the package. We will also notify you if your refund request has been approved or denied. If accepted, your refund will be processed and you will receive a refund to your card or the original payment method within 7 working days. The refund will be the entire product amount minus shipping costs back and forth, as well as an administration fee of 150 SEK.